Privacy Policy

1. Information we collect

When you submit an inquiry, we collect the information you provide: email, country, brief condition, age range, IM account (if any), and any additional message. Your IP address and User-Agent are stored as one-way hashes in our access log.

2. Purpose

Your information is used only to assess service fit, respond to your inquiry, and coordinate your care. We do not sell or share it for marketing.

3. Storage & retention

Inquiry data is stored in our internal CRM. Default retention is 12 months; you can request deletion in writing at any time.

4. Your rights

You may request access, correction, or deletion of your personal information. Contact contact@example.com.

5. Cookies

We do not use tracking cookies; only functional preferences (such as language) are stored locally.

Last updated: 2026-09